Terms of Service

Last updated: 12 June 2025

These Terms of Service ("Terms") govern access to https://axixtechnologies.com and cloud software services provided by Axix Technologies. By creating an account, starting a free trial, subscribing, or using our products, you agree to these Terms on behalf of yourself or the organization you represent.

1. Services

Axix provides subscription-based B2B SaaS and related digital products, including but not limited to Axix HCM (HR, payroll, attendance), Agentic ERP, IDP Engine, CyberDragon security modules, and other platform components described on our website. Features vary by plan.

2. Account registration

You agree to:

  • Provide accurate registration and billing information.
  • Maintain the confidentiality of login credentials.
  • Notify us promptly of unauthorized access.
  • Ensure you have authority to bind your organization to these Terms.

3. Free trial

Where offered (e.g. Axix HCM 7-day trial), trials provide limited-time access without payment unless stated otherwise. One trial per organization/email may apply. At trial end, access may be suspended until a paid plan is selected.

4. Subscriptions and billing

Paid plans are billed on a recurring basis (typically monthly per employee or per module) as displayed at checkout. Prices may change with reasonable notice. Taxes may be collected by us or our Merchant of Record payment partner where applicable. Failure to pay may result in suspension or termination of access.

5. Acceptable use

You must not:

  • Use the services for unlawful, fraudulent, or abusive purposes.
  • Attempt to bypass security, probe vulnerabilities, or overload systems.
  • Upload malware or infringe third-party intellectual property.
  • Resell or sublicense the services except as expressly permitted in a partner agreement.
  • Use biometric or employee data without lawful basis and workforce consent required in your jurisdiction.

6. Customer data

You retain ownership of data you submit. You grant Axix a limited license to host, process, and back up that data solely to provide the services. You are responsible for the accuracy and legality of customer data and for obtaining necessary consents from your employees and users.

7. Intellectual property

Axix retains all rights in the platform, software, documentation, trademarks, and AI models. These Terms do not transfer ownership of our technology to you. You receive a non-exclusive, non-transferable right to use the services during an active subscription.

8. Availability and support

We target high availability for cloud services but do not guarantee uninterrupted access. Maintenance windows, third-party outages, or force majeure may affect availability. Support levels depend on your plan.

9. Disclaimer of warranties

Services are provided “as is” and “as available” to the maximum extent permitted by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement except where prohibited by law.

10. Limitation of liability

To the maximum extent permitted by law, Axix shall not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or business opportunity. Our aggregate liability for any claim relating to the services shall not exceed the fees paid by you to Axix in the twelve (12) months preceding the claim.

11. Termination

You may cancel subscriptions according to your plan settings or by contacting support. We may suspend or terminate access for breach of these Terms, non-payment, or legal requirement. Upon termination, your right to use the services ceases; export provisions may apply before data deletion.

12. Governing law

These Terms are governed by the laws of Pakistan, without regard to conflict-of-law principles, except where mandatory consumer or data-protection laws in your country provide otherwise. Disputes shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan, unless mandatory law requires otherwise.

13. Contact

Legal & billing: info@axixtechnologies.com

Phone: +92 300 1119405

Address: 138 D1, Main Boulevard, Gulberg III, Lahore, Lahore, Pakistan

Frequently asked questions

Quick answers before you book a demo or strategy call.

What does Axix Technologies offer for Axix Technologies?
Axix Technologies delivers an AI enterprise platform for growth, operations, and protection — including Axix Technologies — for clients in Pakistan, GCC, UK, Europe, Canada, and the US. Book a strategy call at axixtechnologies.com/contact.
Can Axix integrate with our existing systems?
Yes. APIs and connectors are available for ERP, HRMS, CCTV/VMS, access control, CRM, and SIEM depending on your architecture.
How long does a typical deployment take?
Pilot sites usually go live in two to six weeks including configuration, integrations, and team training, with phased rollout for multi-site groups.
Do you support Arabic and English?
Full Arabic and English operator and employee experiences are available for GCC, KSA, UAE, and bilingual global campuses.
How is Axix priced?
Enterprise subscriptions are based on sites, modules, and support tier. Contact us for a tailored proposal after a discovery session.
Can we meet data residency requirements?
Cloud, edge, and on-premise deployment models are designed with your security and compliance team during architecture planning.
How do we get started?
Book a demo or strategy call at axixtechnologies.com/contact. Book a strategy call at axixtechnologies.com/contact.