What channels does Master Bot cover?

Master Bot handles website chat and WhatsApp conversations from a single configuration, so leads get consistent answers regardless of channel.

Can Master Bot qualify leads before handing off to sales?

Yes. It asks qualifying questions, scores responses, and routes hot leads to the right sales rep or queue automatically.

Does Master Bot need to be trained on our product catalog?

You configure it with your product and pricing knowledge base during onboarding, and it's updated as your catalog or FAQs change.

Can Master Bot escalate to a human agent?

Yes. Conversations that need a human and pricing negotiation, complex support and hand off with full chat context so nothing gets repeated.

Does Master Bot work in Arabic and English?

Yes. It runs bilingual conversations for GCC and international audiences from the same workspace.

Is Master Bot connected to our CRM for follow-up?

Conversation data, lead scores, and contact details sync to your CRM so sales can follow up with full context.

Can we license Master Bot without the rest of BIGOS?

Yes. Master Bot is available standalone or combined with Market Loom and Tender Buzz. Contact us via axixtechnologies.com/contact.

Conversational Support & Product Assistant

Axix Master Bot

Master Bot is embeddable website and WhatsApp software for product Q&A, meeting booking, and customer support handoff, with guardrails, multilingual support, and CRM integration.

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What it does

Master Bot is embeddable website and WhatsApp software for product Q&A, meeting booking, and customer support handoff, with guardrails, multilingual support, and CRM integration.

Workflow

1. Visitor Engagement
2. Product & Policy Answers
3. Meeting Booking
4. Human Handoff
5. Multi-Channel Interaction

ROI metrics

24/7

Automated Responses

Multilingual

English & Arabic UX

CRM

Contact Capture Integration

Cloud

Per-Site Subscription Licensing

Use cases

▸E-commerce Enterprise
▸Manufacturing Export
▸Financial Services
▸Healthcare Systems

Technical deep dive

Multi-modal AI agents with vision capabilities, CRM integration, WhatsApp Business API, website embed, and real-time product showcase functionality.

Ideal deployments

Proven across E-commerce Enterprise and Manufacturing Export deployments.

Pricing anchor

All 5 engines from $449/mo in BIGOS Standard.

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Related engines

BIGOSTender WorkflowMarket Loom